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Cancellations

We kindly request that you provide us with at least 48 hours notice if you need to cancel or reschedule your appointment at The Studio Hair Design. This advance notice helps us manage our schedule effectively and offer your slot to someone else who may be waiting for an appointment.

To ensure you're not charged a cancellation fee, please remember to give us a heads-up at least 48 hours before your appointment. Cancellations made after this period will be charged the full amount of the services booked.

Please understand that our stylists are compensated on a commission basis per service. Our 48-hour cancellation policy is in place to support the well-being of our dedicated stylists and the sustainability of our small business, ensuring we can continue providing the best service to you and all our valued clients.

Reservations

To book an appointment at The Studio Hair Design, a credit card is needed for reservation.

A reminder via email and text will be dispatched 4 days before your scheduled appointment. Please confirm your appointment by following the link provided in the message. Should you wish to modify or cancel your appointment, you can do so by using the link in your confirmation text or email, by reaching out to us at info@thestudiohd.com, or by calling (914) 873-0222.

Arrivals

To respect your stylist's time at The Studio Hair Design, we kindly request that you arrive 5-10 minutes before your scheduled appointment.

If you arrive late, it may lead to a reduced duration of your service. While we'll make every effort to provide the service in the remaining time, late arrivals are still responsible for the full cost of the service originally booked.

 

Please come with your hair already dry.

 

Avoid using any root touch-up sprays or powders before your appointment. Presence of these products in your hair may affect our ability to ensure complete coverage for root touch-ups.

Pricing

The Services/Pricing page displays the initial prices for each service offered at The Studio Hair Design.

Please note that our pricing for color services may vary depending on the hair volume, the quantity of product used, and the time required.

We mix a standard amount of color or lightener for every client. In cases where more color is needed, an additional charge will be applied for extra bowls of color to cover the cost of the additional product.

Our pricing structure is tiered based on the stylist's experience and expertise, ranging from Junior Stylist, to Stylist, to Senior Stylist.

Refunds

At The Studio Hair Design, we do not provide refunds for any services. However, if you are dissatisfied with your service, we encourage you to contact The Studio Hair Design within one week of your appointment to address your concerns.

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